FaxSIPit provides digital fax services that are reliable and secure. We are committed to ensuring that individuals with disabilities can work for us, with us, and utilize our services. Accessibility is not only a social imperative but also an important business objective for us. This accessibility plan outlines our commitments to advancing accessibility for all, as we continue this journey to benefit our employees, customers, and users of all abilities.
Eli Mann CEO,
FaxSIPit
FaxSIPit Services Inc. is a Canadian-based software development, digital services and Telecommunications company.To align with the goals of the Accessible Canada Act and uphold the principle of "nothing without us," we have crafted this plan to address our accessibility practices and commitments.
This plan aims to ensure our efforts to enhance service accessibility are transparent and accountable.As we implement this plan, we value feedback from our employees, customers, advocacy groups, and other stakeholders.
FaxSIPit has designated specific members of its Legal and Product teams to receive feedback regarding this plan.
You can reach them via email at accessibilityfeedback@faxsipit.com.
Alternatively, you can provide feedback by calling 778-328-7276 or by sending correspondence to:
FaxSIPit services Inc.
Attn: Legal
1150 Station Street, Suite 113
Vancouver, BCV6A 4C7
Unless submitted anonymously, FaxSIPit will acknowledge receipt of your feedback.
You request a demo of Bearer
We call you
You use Bearer
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
To ensure equal employment opportunities and accessible work environments, FaxSIPit welcomes applications from individuals with disabilities and accommodates requests throughout the hiring process. Once hired, employees may reach out to our executive team who handle accommodation requests.
Through our ongoing listening efforts, we have identified areas for improvement and committed to the following actions:
Commitment 1: Formalize the process for accommodations and work to develop an employment accessibility policy to implement best practices.
Commitment 2: Clearly inform newly hired employees during onboarding about the option and process to request accommodations at any time during their employment.
FaxSIPit operates one physical office in Vancouver, Canada. This leased office is equipped with accessible features such as step-free access and high-contrast signage. Furthermore, FaxSIPit has adopted a hybrid and remote work policy.
Under this policy employees work primarily or entirely from their home. In support of this policy and culture shift, FaxSIPit may provide stipends for employee home office materials.
Our commitments to accessibility in leased office spaces and home offices include:
Commitment 1: Ensure all leased spaces meet legal accessibility requirements.
Commitment 2: Include allowances for home office facilities as part of the employment accessibility policy.
To provide accessible customer support options for FaxSIPit users, we maintain a YouTube channel with a library of searchable videos.
Most videos include optional real-time captions provided by YouTube.To ensure vital customer information is accessible, we commit the following action:
Commitment 1: Provide new videos and training material for new products and releases.
FaxSIPit employees communicate with partners, customers, and the general public verbally over video calls and telephone calls every day. To ensure that employees are using language that is informed, respectful and accessible to persons with disabilities, we commit the following action:
Commitment 1: Include guidance to employees about communication with and about people with disabilities.
In procuring office facilities and relevant employee software tools, FaxSIPit considers accessibility needs and requirements. In addition to commitments detailed elsewhere in this plan, we commit to the following action:
Commitment 1: Evaluate how to further integrate accessibility considerations into vendor selection and review processes for the purchase of relevant products and services.
FaxSIPit provides software and digital services on desktop, and web platforms. To increase the accessibility of the design of our products we plan to continuously assess and improve the user experience. Our products work within existing applications such as browsers, email and desktop clients like Zoom.
These tools run on various computing platforms and devices. To the degree that these products provide accessibility features our fax services do as well. Additionally most operating systems have various features designed for disabled users. Also traditional fax machines have been adapted over many years for accessibility and our ATA product has zero impact on the accessibility features of these machines.
To improve FaxSIPit products™ accessibility profile we commit the following action:
Commitment 1: Evaluate how to further integrate accessibility considerations into the product design and development process.
FaxSIPit does not provide transportation services to the public or its employees.
FaxSIPit remains committed to advancing accessibility for all employees, customers, and users, documenting ongoing progress under this plan. We invite feedback, as described in the Introduction, to support our continuous journey toward enhanced accessibility.
Effective Date: This Accessibility Plan is effective as of July 22, 2024 | Version 1.0